1What it does
A creator let HighLevel Voice AI make appointment confirmation calls for his own business for about three weeks and published the numbers.
2Who it is for
- Industry
- Agency
- Platform
- HighLevel
- Category
- Voice AI
- Tools used
- HighLevel Voice AI (outbound)
3How it works
Every step, in order, is in Workflow at a glance, pinned on the right as you scroll.
- 01 Trigger
Upcoming appointment.
- 02 AI / action
Outbound Voice AI agent calls booked contacts to confirm.
- 03 Action
Voicemail handling for no answers.
- 04 Action
Results logged in HighLevel.
- Trigger
- Upcoming appointment.
- AI step
- Unknown.
4How it went
HighLevel logged 115 calls, 111 connected, 55 answered live, 56 voicemail, 2 no answer, 2 failed. Sentiment 99% positive. Show rate went from 56% to 67.9%, and the creator says the test was not controlled.
Only what the source reports. Numbers above come from the source.
5Worth knowing
- Sentiment measures mood, not whether the appointment was confirmed.
- Usage-based cost and occasional quirks, like confusing a name. Keep a human reviewing calls.
6Recipe
Written by Builds That Work The source did not publish this. We wrote it as a starting point.
Starter: "Hi {{first_name}}, this is {{agent}} from {{business}} calling to confirm your appointment on {{date}} at {{time}}. Will that still work? If not, I can move it for you."