1What it does
A builder audited 14 automations for 30 days. A Make scenario that drafts first-pass reply emails was one of the 8 that saved real time. An AI blog-to-social flow with Claude did not.
2Who it is for
- Industry
- Ecommerce
- Platform
- Make
- Category
- Support triage
- Tools used
- MakeLLM
3How it works
Every step, in order, is in Workflow at a glance, pinned on the right as you scroll.
- 01 Trigger
New inbound email.
- 02 Action
Make reads the email.
- 03 AI / action
AI drafts a reply.
- 04 Action
A human reviews and sends.
- Trigger
- New inbound email.
- AI step
- Unknown.
4How it went
8 of 14 automations saved time, all 'the boring ones', including this one. The blog-to-5-social-posts flow needed 15 minutes of cleanup per output when writing by hand took 20.
Only what the source reports. Numbers above come from the source.
5Worth knowing
- Log minutes saved against minutes spent babysitting for a week. Runs per week is not the win.
- Drafts, not sends.
6Recipe
Written by Builds That Work The source did not publish this. We wrote it as a starting point.
Starter: "Draft a reply to this email in our voice: short, direct, no fluff. If you do not know an answer, write [CHECK] in its place.\n\n{{email}}"