1What it does
Contacts inactive 30+ days get a multi-channel drip: SMS day 1, value email day 2, call task day 3, direct ask day 5. Replies branch to Working, DND or long-tail nurture. One commenter added AI agents to run the reply conversation.
2Who it is for
- Industry
- Any local business
- Platform
- HighLevel
- Category
- Reactivation
- Tools used
- HighLevel WorkflowsConversation AI
3How it works
Every step, in order, is in Workflow at a glance, pinned on the right as you scroll.
- 01 Trigger
Last Activity Date older than 30 days, or tag Cold Lead.
- 02 Action
Tag 'Reactivation-30' and move to a Reactivation pipeline stage.
- 03 Action
SMS day 1, email day 2, call task day 3, SMS with CTA day 5.
- 04 Action
Reply YES: move to Working and notify the rep. Reply NO or STOP: DND. No reply in 7 days: tag Dormant.
- 05 AI / action
Optional: Conversation AI or an AI agent handles the reply conversation.
- Trigger
- Last Activity Date older than 30 days, or tag Cold Lead.
- AI step
- None in the original flow. The commenter's AI prompt is not shared.
4How it went
The poster says they have seen accounts book $20k+ from this flow. A commenter reported a 30% reply rate when AI agents ran the reactivation conversation (day 1 SMS, day 3 call task).
Only what the source reports. Numbers above come from the source.
5Worth knowing
- Throttle to 25 to 50 sends per day to stay carrier-safe.
- Mix value and a question. 'Are you ready to buy?' burns lists.
- Run it every quarter.
6Recipe
Adapted from source Reworded or reconstructed from what the source shows.
SMS day 1: "Hey {{first_name}}, are you still interested in {{service}}?"
If/Else on reply: YES list -> Working stage + notify rep. NO/STOP -> DND. Else -> hand to Conversation AI with goal 'book a call'.7Source
Open the original Reddit r/gohighlevel by r/gohighlevel user →
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